Terms & Returns Policy

  1. Definitions

The following words shall have the following meaning respectively: the “Sales Order” – the agreement between the Supplier and the Customer to supply the Building; the “Supplier” – Trihold Properties LTD trading as My Cabin; the “Customer” – the person who signed the Sales Order; the “Building”- wooden structure as stated on the Sales Order.

  1. Price

The price for the Building shall be as set out on the Sales Order. In the events of any alterations subsequent to signing the Sales Order required by the Customer to specifications, quantity, place or date of delivery, the Supplier may vary the price accordingly.

  1. Payment

3.1 The deposit of 40% of the price agreed on the Sales Order shall be paid before processing. The deposit is non-refundable. On receipt of the deposit and the signed Sales Order the Supplier will take the steps to supply the goods ordered.
3.2 Any payments on account by the Customer to the Supplier may be set off by the supplier against any liability, costs or expenses incurred by the Supplier in complying with the Sales Order in the event that the Customer should breach the contract.
3.3 The deposit of 40% of the price noted on the Sales Order shall be paid with the delivery of the signed Sales Order. This is non-refundable. The other payment modalities may be confirmed on the Sales Order signed by the Supplier. A further instalment of 50% on the price may fall due for payment on the delivery day. All final balancing sums due shall be paid on practical completion of the building, that is following the erection of the floor, external walls and the roof, and if applicable and ordered insulation (if applicable) the provision of any plumbing and any electrical works, outside coating. The Supplier shall furnish the Customer with a statement of account showing all monies received and all sums due on practical completion.

3.4 The Customer shall make all payments in Euros, without set-off or counterclaim and free and clear of all taxes, deductions, withholdings and other charges.

3.5 The Customer shall pat to the Supplier interest on any overdue amount at a rate of 8% per annum above the refinancing base rate of the European Central Bank, from the due date for payment, calculated on a daily basis and compounded monthly.  Interest will be payable both before and after judgment.

  1. Ownership

4.1 The Building shall remain the property of the Supplier until all sums owed by the Customer to the Supplier are paid. Title to the Building only passes to the Customer when payment is made for them in full.
4.2 The Supplier shall be entitled to repossess any Building supplied to the customer in respect of which payment is overdue and thereafter to re-sell the same. For this purpose, the Customer HEREBY GRANTS an irrevocable rights and license to the Supplier or its agents to enter the property where the building is installed for the purpose of repossessing the Building.

  1. Delivery

5.1 The delivery date as stated on the Sales Order is intended as an estimate or guide only.
5.2 The Supplier shall be not be liable to the Customer for any third party loss, damage or alteration directly or indirectly or consequential to any property, undertaking or event caused by or arising from or connected with any delay in delivery of the Building or failing to execute an order or delivery or cancellation of the contract.
5.3 The Customer will allow and/or procure sufficient access to and from the relevant site for the delivery of the Building. The Customer will ensure that the site is cleared and prepared before the delivery is due to commence.
5.4 The Supplier reserves the right for the delivery of the Building to the kerb-side only. In the case where supplier is unable to deliver the goods due to the poor access to the site the Supplier reserves the right to deduct delivery cost from the deposit received and to not return with delivery until access to the site is available.

5.5 Delivery shall be at the Customer’s premises stated on the Sales Order, unless otherwise stated.

5.6 Unless otherwise expressly agreed, the Supplier may make delivery in one or more instalments.

  1. Returns

Due to the nature of the log cabins and its manufacturing process (custom made for each client) Supplier do not accept any returns.